We are seeking a skilled Case Manager to play a vital role in guiding our clients through the complexities of tax resolution processes. Your responsibilities will encompass understanding client tax issues, coordinating with tax professionals, and providing clear communication throughout the resolution journey. You’ll utilize your expertise to strategize resolutions, ensure accurate documentation, and manage the overall progress.

Key Responsibilities
• Collaborate with clients to comprehend their unique tax situations and concerns.
• Work closely with tax experts to develop effective resolution strategies.
• Maintain organized and accurate case documentation.
• Facilitate consistent and transparent communication between clients and the tax resolution team.
• Implement a streamlined process for efficient case resolution.
• Leverage your expertise to address client inquiries and concerns promptly.
• Contribute to a cohesive team environment, collaborating with colleagues and stakeholders.

Requirements:
• Proven experience as a Case Manager within the tax resolution industry.
• Familiarity with tax resolution processes and regulations.
• Excellent communication skills to interact effectively with clients and team members.
• Strong organizational abilities and attention to detail.
• Ability to work in a dynamic and fast-paced environment.
• Bachelor’s degree in a relevant field (e.g., Taxation, Finance, Business).
• Full-time availability and commitment.

If you are passionate about guiding clients toward successful tax resolutions and thrive in a supportive team environment, we invite you to join our tax resolution firm as a Case Manager. Your contributions will be instrumental in helping clients navigate the complexities of tax matters and achieving positive outcomes.

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Responsibilities:
• Represent clients before the IRS and other taxing authorities to resolve tax-related issues.
• Conduct thorough assessments of clients’ tax situations and recommend appropriate resolution strategies.
• Prepare and submit necessary documentation, petitions, and appeals on behalf of clients.
• Communicate effectively with clients, keeping them informed about the progress of their cases.
• Collaborate with internal teams to develop comprehensive tax resolution plans.
• Stay up-to-date with changes in tax laws and regulations to ensure accurate advice.

Requirements:
• Enrolled Agent (EA) certification is mandatory.
• Proven experience as an Enrolled Agent, preferably with a focus on tax resolution.
• Strong knowledge of tax codes, regulations, and resolution procedures.
• Excellent communication and interpersonal skills.
• Detail-oriented with the ability to manage complex cases effectively.
• Proficiency in using tax software and tools.
• Ability to work independently and as part of a team.
• Bachelor’s degree in Accounting, Finance, or a related field (preferred).

Join our team as an Enrolled Agent – Tax Resolution Specialist and be an integral part of our efforts to provide exceptional tax resolution services to clients in need. Your expertise and commitment will contribute to the success of our firm and help clients achieve favorable outcomes in their tax matters.

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Responsibilities:

Take inbound calls
• Initiate and cultivate relationships with potential clients interested in tax resolution services.
• Clearly and persuasively explain our range of tax resolution offerings and their benefits.
• Assess clients’ tax situations and tailor solutions to meet their individual needs.
• Collaborate with the tax resolution team to create customized resolution plans.
• Maintain accurate and organized records of client interactions and progress.
• Achieve and exceed monthly sales targets and performance goals.

Requirements:
• Proven track record in sales, preferably within the tax resolution or financial services industry.
• Strong understanding of tax resolution processes and services.
• Excellent communication and negotiation skills.
• Ability to effectively convey complex information in a clear and concise manner.
• Self-motivated with a strong drive to succeed in a competitive sales environment.
• Exceptional interpersonal skills and the ability to build rapport with diverse clients.
• Proficiency in using sales and CRM software tools.

Join our team as a Tax Resolution Sales Associate and contribute to our mission of helping clients achieve financial peace of mind through effective tax resolution strategies. Your expertise and dedication will be key in driving our company’s growth and ensuring positive outcomes for our valued clients.

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